Enterprise-Grade Security and Privacy at Xentree

Security Is Not an Afterthought

In the age of AI, trust is everything. When you interact with an AI agent that learns about you, understands your goals, and guides your development, you need absolute confidence that your data is protected. At Xentree, security and privacy are foundational pillars — built into every layer of our platform from day one.

Our Security Architecture

Data Encryption

All data at Xentree is encrypted both in transit and at rest:

• In Transit — TLS 1.3 encryption for all data flowing between your devices and our servers
• At Rest — AES-256 encryption for all stored data, including conversations, learning progress, and personal information
• End-to-End — Sensitive communications are protected with end-to-end encryption where applicable

Infrastructure Security

Our infrastructure is designed with defense-in-depth principles:

• Cloud-Native Architecture — Built on enterprise-grade cloud infrastructure.
• Network Isolation — Strict network segmentation ensures that different components cannot access each other unnecessarily
• DDoS Protection — Advanced traffic filtering and rate limiting protect against distributed denial-of-service attacks

Access Control

We implement strict access controls at every level:

• Zero Trust Architecture — Every request is authenticated and authorized, regardless of origin
• Role-Based Access Control (RBAC) — Fine-grained permissions ensure users only access what they need
• Multi-Factor Authentication (MFA) — Additional verification layers for sensitive operations
• Single Sign-On (SSO) — Enterprise SSO integration for seamless, secure authentication

Privacy by Design

Our approach to privacy follows the "Privacy by Design" framework:

Data Minimization

We collect only the data necessary to deliver our services. Every data point has a clear purpose, and we regularly audit our data collection practices to ensure compliance.

User Control

You own your data. Period. Xentree provides:

• Data Deletion — Request complete deletion of your data, including all AI training data derived from your interactions
• Transparency Reports — Regular reports on data usage and access

AI-Specific Privacy

Our AI models are designed with privacy as a core requirement:

• Model Isolation — Your personal AI agent's knowledge is isolated from other users
• No Training on User Data — We do not use individual user data to train our base AI models without explicit consent
• Differential Privacy — When aggregating insights, we apply differential privacy techniques to protect individual data

Enterprise Features

For enterprise clients, Xentree offers additional security capabilities:

• Dedicated Infrastructure — Isolated environments for maximum security
• Custom Security Policies — Configure security settings to match your organization's requirements
• Audit Logs — Comprehensive logging of all system activities
• Incident Response — 24/7 security incident response team
• Data Residency — Choose where your data is stored to meet regional compliance requirements

Our Commitment

Security is a journey, not a destination. We continuously invest in improving our security posture, staying ahead of emerging threats, and maintaining the trust our users place in us. If you have security questions or need to report a concern, reach out to our security team at [email protected].